Vodafone India — Vodafone India - Cheating a customer

Rajiv

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Today i receive an sms saying Glamour Zone pack has been activated with a rental of Rs90. I have called 198 they told me that you have clicked the ad while browsing, what is that, do you deduct the money if i click the ad, i asked to deactivate the service no proper explanation given. Then i tried to call 15523 3 times and sent sms to 15523 to stop the unwanted service, message came service deactivated and what about my amount 90 rs. ..how come u activate a service when i dont even ask for it and charge me for it. Stop cheating ur customers by pushing some services on ur wish and steal money from us. It's a daylight robbery. As a big company don't cheat the customers hard earned money.

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Jul 01, 2015

Updated by Rajiv My number is [protected], I have spoken to customer care told me that will refund money but never done up to now as well as what a bad response from their representatives feeling ashamed of being customer of Vodafone for last 7 years which from hutch. How easily they cheat our hard earned money.

Regards
Rajiv