[Resolved] Vodafone India — Vodafone India MConverge Fashion [protected]@99

Peela

from Bengaluru, Karnataka

Address:	600031
Website:	www.vodafone.in

I have been charged with Rs 99 plus taxes from March 2016 stating that I have clicked on a link and I subscribed for this. I do not understand how they can activate a subscription without confirming the same with me.

I requested them to deactivate the service and I had to validate my credentials my stating my name, email and date of birth. If the same procedure is followed for activation, these things can be avoided.

I would request them to refund the charges incurred for last 6 months.

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Jan 10, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Dec 03, 2016

Kiran Ogale's response I have more dnd calls so please stop that

Verified Support

Dec 09, 2016

Vodafone India Customer Care's response Hi Peela

We understand your concern and want to make sure this gets resolved. Our team will get in touch right away.

Regards,
Vodafone India