[Resolved]  Vodafone India — Vodafone - itself consuming data as well as talktime - BIG FRAUD - [protected]

Address:

Kolkata, West Bengal

Dear All, Vodafone has become such a fraud company. Last time just before the Dussehra, my 1GB 3G data got consumed withing only 5 days, while I used on whatsapp, not even FaceBook ( as I am not in it ). Now yesterday I had recharged it with Rs. 222/- and today I am left with Rs. 172/-. When I asked the customer care, they told me, I had downloaded DNLD-DWAP_WAL_0049_PPU_FUT00130 file at around 1:43 am last night, probably at my sleep. When several times, I tried to tell them, that I did not do anything such, the CC executive told me – that she can understand my worries and regret for the same, but cant do anything on top of it. This is really ridiculous, that a company like Vodafone is doing so much of Fraud, to make it’s living. However, can you please suggest any remedy ? Tanisha