Vodafone India — vodafone red shield insurance claim request

Address:

New Delhi, Delhi, 110059

I accidentally dropped my phone, then i filed a claim for their red shield insurance on same day for which i was paying from past 6 months. first they didn’t bother to make any contact with me. they finally called on 4 th day after many complaints. During conversation with their agent they asked my name, i told my nickname, they didn’t inform they are putting the name in the claim form then they rejected my claim. saying thclaimant is different person so we are rejecting your claim.