Vodafone India — VODAFONE unjustly deducted my balance in the pretext of internet charges

Address:Kolkata, West Bengal

I got bonus offer in form of message that by recharge of Rs.34/- I will get 225MB but company provide me only 175MB and deducted Rs.153.04/- for excess usage of 175MB(approx 38MB). Now they are using various tricks to show that it has been done through Etop not by USSD code etc. Although in my more than 12yrs association with this connection I always done recharge in that process and the bonus offer was activated without any fuss. I dont allow Vodafone to go scot free after this malpractices and want my deducted balance reverse back.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Sep 22, 2014
Updated by dlm chak
Name : SOUMIOTRA CHAKRABORTY
Ph no. [protected]
Complaint comments 

Comments

I got bonus offer in form of message that by recharge of Rs.34/- I will get 225MB but company provide me only 175MB and deducted Rs.153.04/- for excess usage of 175MB(approx 38MB). Now they are using various tricks
to show that it has been done through Etop not by USSD code etc. Although in my more than 12yrs association with this connection I always done recharge in that process and the bonus offer was activated without any fuss. I dont allow Vodafone to go scot free after this malpractices and want my deducted balance reverse back.

My no.[protected]
[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information