Vodafone India — waiver of charges | |||||
Vodafone is charging me for value added services. When i complained against it firstly they waived of the charges. And then again charged me for three weeks i complained and they said we filing your complaint and i got reply that sorry we cant waive of. I paid the bill and tried to convert in prepaid. Buti went out of town so could not proceed and then again 2-3 days before they sent me message youhave been charged 35 for games pack. And then i went to store and they said we r deactivating it and your charges will b waived for late payment and vas also. And after sometime they again sent me and i got a call that we r proceeding for your complaint. And now today i am getting a call that your sr has been postponed and you have to file a new complaint and when i asked that why again and again the lady name poonam cut the phone. I want a strict action against vodafone india and to get my charges waived off. Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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