[Resolved] Vodafone India — Without consent how to activate/change other internet plan??? | |||||
My vodafone no is [protected]. On 1st july 2016 i got an sms n its written unlimited for 1 month *444*196# i just checked n went thru n suddenly ive seen my balance(Rs 196) deducted n my all previous 3g balance(Rs 376 for 2.5gb) gone . My ques is how vodafone activate this plan without my consent ??? N if they activate then where was my previous 3g( 2.5 gb) balance ???From their sms(*444*196#) didnt mentioned anything i.E if i put this n dial, it will be automatically activated or my all present 3g balance will be deactivated. So how vodafone done this thing without my consent ...It was absolute cheating ..I tried cust care over phone but didnt get any solution .I also have sent email, but i got replied that previous 3g balance can not be restored n present plan will be deactivated n will offer rs 163 talktime ... But how to accept this cheating ? I spend 376+196 all of my amont gone n will offer 163 only (For vodafone ref correspondence is [protected]) My request u to plz deactivate this unlimited plan n return back my deactivate amount n same time plz activate my 3 g balance whc was running . It was totally cheating frm vodafone, without consent how this was activated didnt understand Plz do solve my problem as soon as possible Thanx in advance Mr n ahmed [protected] Was this information helpful? | |||||
Aug 6, 2016 Complaint marked as Resolved didnt get any call from vodafone nor get any solution ?
plz tell me what to do next...
regards
N AHMED Vodafone India customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
45 RS deducted from my account for WWE Zone on my Vodafone number without any confirmation. I want my money back. and please give a proper number where we can register our complaints at 1 go. Your all other numbers suggest us to click on different number to get our work done, we are not sitting free for all this & its very irritating.
Reply
Hi Nasir,
We're sorry for the trouble & completely understand how you must be feeling. Our executive will get in touch with you.
Regards,
Vodafone India.
We're sorry for the trouble & completely understand how you must be feeling. Our executive will get in touch with you.
Regards,
Vodafone India.
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