Vodafone India — Wrong amount deduction without my knowledge

Address:Chennai, Tamil Nadu

On 18th May i recharged top up for Rs.50 and i got the talk time of Rs.41 as soon as i got recharge amount i got deducted of Rs.35 by vodafone. When i spoke with customer care executive he replied u would have clicked any link from Model Mania Pack...dat organization deducted u Rs.35...but i really did not...how can vodafone allow to get deducted money for such kinda 3rd party org..how cheap vodafone is?? will i be given back the amount?
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi prasanna,

We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1EoYiJ1

Regards,
Vodafone India
What is model mania pack how my amount is detected for this service without my permission I don't click any such type of like I want my money back now a day voda phone is giving the worst service in comparison to all other networks plz do something and return my money back.
What is model mania pack how my amount is detected for this service without my permission I don't click any such type of like I want my money back now a day voda phone is giving the worst service in comparison to all other networks plz do something and return my money back.
On dec 22 Recharged top up for Rs.50 and i got the talk time of Rs.41got recharge amount i got deducted of Rs.35 by vodafone on next for model mania pack but i doesnt know anything about that pack and i didnt subscribe to that pack.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information