[Resolved] Vodafone India — Wrong bill amount charged from last two months

Yogesh9911026459

from Noida, Uttar Pradesh

Address:

Faridabad, Haryana

MY SELF YOGESH KUMAR, HAVING VODAFONE NUMBER [protected]

I had received my LATEST bill, you have charged Rs 250/- for Internet plan, which i already deactivated from my number, and i had not used a small kb from this plan, Please revise my bill and send me revised copy.

In last bill you had charged Rs 467.16 in name of VF Mobile Connect, after many calls and mails you had promissed me that this extra amount will be adjusted in next bill, but you have not do this adjustment in this bill. Please adjust the same in this bill.

YOGESH KUMAR
[protected]

Was this information helpful?

No (0)

Yes (0)

Jul 4, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Nov 06, 2014

Updated by Yogesh9911026459 i had talking with Ms Bharti from Vodafone Consumer Forum on dated 03.11.2014, she promissed me that my problem will be resolve in next two days, but still there is no positive response recd from vodafone, And i am still waiting for reversal the wrong amount (Rs 467 + Rs 250) in my account.

I had paid the full amount to Vodafone (in Last Month I paid Rs 730/- and this month I paid Rs 460/- ) these payment are done which is wrongly charges to me by vodafone.

I am waiting your feedback.

Verified Support

Nov 07, 2014

Vodafone India Customer Care's response Hello Yogesh,

We were unable to contact you yesterday at 6:50 PM on 9****2***9. Please share a suitable time to update you.

Regards,
Vodafone India

Verified Support

Nov 08, 2014

Vodafone India Customer Care's response Hello Yogesh,

We called 9****2***9 at 4:46 PM on 8 November 2014 but were not able to reach you hence request you to specify the best time between 9
AM to 6 PM when we can speak to you.

Regards,
Vodafone India

Verified Support

Nov 10, 2014

Vodafone India Customer Care's response Hello Yogesh,

Please specify the best time to speak toy ou since we were not able to speak to you when we called 9****2***9 & 9****2***0. http://bit.ly/1oEnEBq

Regards,
Vodafone India

Nov 15, 2014

Updated by Yogesh9911026459 Dear Sir/Madam,

My Problem for wrong bill charged to me is as it is (for Rs 467/- + service tax for Vodafone Internet Charges), Please solve my problem by reverse this amount to my account.

Thanks for Ms Bharti in your team for corporation, please help me by solve this matter asap.

Awaitng your positive feedback and actions.

Related Vodafone India reviews

View all 27108 Vodafone India Reviews

Comments

Yogesh9911026459

from Noida, Uttar Pradesh

Hello Vodafone Team,

you are speaking that you are unable to talk to me, WHY ??

My phone number is allways on network and i am also available every time to talking to you.

Please make me call and solve the matter asap
my number is [protected] & [protected]