[Resolved] Vodafone India — Wrong charge on postpaid bill | |||||
Dear team, I was using vodafone postpaid plan of rs 375 (approx). company was offering unlimited 2g after 3g data gets over but in april or may they came up with new changes like 2g will be chargeable after 3f gets over which they did not have informed me by any of the medium like sms call email and they have charged me extra approx 1050 rs which i have already complained in vodafone but i did not hear back from them. Please accept my request that vodafone cannot charge or change plan without informing their customers. -affected vodafone number : [protected] - gujarat. -as per vodafone system they have sent me sms on 14 may which i did not receive Query number :[protected] Thank you in advance. Was this information helpful? | |||||
Mar 16, 2017 Complaint marked as Resolved Not resolved but removing this as any can search my details directly from google without sign in here.
Still not sure even this comment will append in that chain Vodafone India customer support has been notified about the posted complaint. | |||||
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