[Resolved]  Vodafone India — wrong deduction & wrong commitment ( Ref. no. [protected], [protected], [protected])

Address:

New Delhi, Delhi

1) Rs. 25 dtd. 11.04.14 ( ref. no. [protected]) for sim replacement, two or three time i call and mail Vodafone for this wrong deduction, but still no positive or sufficient reply from otherside. 2) Rs.30/- dtd. 17.04.14 and again Rs. 30/- dtd. 24.04.14 (as per vodafone executive DNLD-Hello- TVA/c south-30- hello store) (REF .no. [protected]) I don't understand why this deduction is made on my phone and when i call vodafone executive regarding this, she said it is a wrong deduction and same will be credited within 24 hours in my account, when i ask for ref. no. for that conversation she said i will be informed by a service sms, when I didn't receive the sms, I call again and talk to team leader Mr. Kapil, he assure me for sufficient solution with in 24 hour, next day I got a call from vodafone and the executive assure me that this is wrong deduction and he will refund Rs. 30 same will be credited in my a/c within 15 minutes, nothing happens, same story this Saturday they deduct Rs. 30/- in my a/c, again i call vodafone executive Mr. Harish (Team Leader) ( Ref. No. [protected]) again i ask for this wrong deduction and ask for to stop this deduction, he shows his helpless to stop this. Arvind Kumar [protected]