Vodafone India — Wrong information and account takeover

Address:	400088
Website:	Vodafone.in

Wrong information once again # [protected]

Hi,

I was getting sms regularly for offer on 3G Internet plan hence I called up on your helpline no. wherein agent told me I am eligible for 4G data plan up to 2 GB usage.

However I haven't got any information on Capping of amount of 1.5k.

Later I received call wherein I was told about Capping hence I called up your helpline no. for clarification.

Clearly told the agent to deactivate the plan and to convert it to my earlier plan.This time agent deactivated and activated Rs 450 Internet plan.

I don't understand why your CS team take customers for ride.

Now I want you to activate Rs 300 plan wherein i should get 3G plan upto 2 GB then normal 2G speed unlimited without any Capping or else activate my earlier plan of Rs 250 wherein I was getting 3G speed upto 1GB then normal speed unlimited without any Capping.

Regards,
Kamarali Shaikh