Vodafone India — Wrongly charged for download on [protected]

Address:

Jaipur, Rajasthan, 301015

Dear,
I have an post paid connection with vodafone. For last few months vodafone has charged me contain download charges where as on my no. ([protected]) i do not have any data connection. I had made several complaints but they denied to refund charges laid on my no. Saying that u had download contains. I don't know how they people download contains without data pack or net.
Do the needful in this matter.
Regards,
Maneesh consul.