| Address: | Faridabad, Haryana |
Hi Im, Rajesh Kumar, uses the service of vodafone my number was prepaid, but I want change it into postpaid. I called to customercare numbr to know the best plan in postpaid, there was a lady I dont want tell her name she told me about one plan and confirm the charges of INR 450/- inclusive taxes, I gave my pohot and one identity proof to change into postpaid plan, after that My number service was terminated for 5days, and I know how to live without any comunication source in this humman unity. when I used to call between these five days to coustamer care they I did not lisren properly and only coment me that paln on process. after that they registared my number on behalf of other name Mr Rakesh kumar but my Name is Rajesh kumar as per my photo Id proof, I used to call many times to update correct name but they didn't. when I went to vodafone store to settle my bill they asked me to pay charge for as taxes 12.36% on plan INR-450/- but during changes process time I was confirmed from V.care inclusive taxes when I deny to pay that taxes, they deactivated my number services.
AFTER THAT I COME TO KNOW THAT VODAFONE COMPANY DONT RESPECT THE NAME OF COUSTOMER . AND THEY DONT UNDERSTAND THE VALUE OF COUSTOMER TIME.
SHAME ON THAT COMPANY... Was this information helpful? | 
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