Vodafone — Misleading plan

Address:	Bangalore, Karnataka, 560032
Website:	Vodafone

Vodafone offered me a postpain plan in blore ibm office back in 2013 which was of 325 including 1gb data. I used to get my bill around 500 or sometimes more on an average around 500 every month, i never check my bills once i get the message i make online payments. I'm using this stupid service from 2013 and in march 2016 i happen to call vodafone as my data plan was extremely slow so i thought of chnaging my plan and converting to 3g i hardly use phone data as i use aritel wifi at home. The lady called ramya she is the floor supervisor when i spoke to her she mentioned that the plan will be changed to a 199 plan which will incluse 750 mn of 3g and rest is unlimited on 64kbps speed. When i enquired about my older plan she informed that i had 2 gb of data on my phone since 2013 and i was under impression that i have only 1 gb hence i always consumed data within a gb. Without my consent they have activated a 1 gb additional data plan for rs.125 since april 2013 .. When digged into it.. She said i had this plan active since april 2013 and then i chnaged my plan to 325 tariff in sep 2013. It was very cleary told to me that i have no other plans or services active except for 325 tariff since september .. They never informed me about another additional 1gb active since april 2013 . So like a fool i have been payin them 125 rs for free without even using the service for last 3 years. When asked for any refund they offerred a call back but no one responded . I have paid 125rs for free for last 36 months which comes up to 4500 rs, if i consider it since september 2013 as a the corporate plan was started in sep which will be around 30 months and vodafone is suppose to refund me 3750 rs. I will make sure i will screw your company reputation. You fradusters. Disgusting service ever.