[Resolved]  Vodafone — Mobile Banking

Address:Mumbai City, Maharashtra, 400018
Website:www.yesbank.in/personal-banking/nri

I have recently opened a NRI account with the bank (Customer ID[protected].

The webpage displays option for downloading the yesbank mobile app, so I assumed that the bank provides a mobile banking facility for NRIs like all other banks.

After opening the account I was surprised to learn that the bank does not support mobile banking for NRIs.

When raised the issue with th Bank I was informed that mobile banking is not available for NRIs and they do not know when it will be made available.

The link on the webpage is deceiving customers into thinking that Yes Bank like any other bank provides mobile banking to their customers.

Please either remove the link of mobile banking from the web page or mention that the app that can be downloaded is only a chatbot app and not a full scale mobile app.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 9, 2016
Complaint marked as Resolved 
Wrong company picked up by consumer complaints system.
Vodafone India customer support has been notified about the posted complaint.
Nov 05, 2016
karanroy's response
Enterprise.[protected]@vodafone.com
Ashish [protected]
deepak [protected]

know one answer properly pathetic service... i m call u 100 time but this guy not answer my call ...f#ck of ..
Complaint comments 

Comments

Enterprise.[protected]@vodafone.com
Ashish [protected]
deepak [protected]

know one answer properly pathetic service... i m call u 100 time but this guy not answer my call ...f#ck of ...
Please provide me bill of sept. Which I have requested for no.[protected] balance has been deduced but I did not get bill coustemor care executive no. Do not attend me I will file a complain if I am not provided the service for which I have already paid my email I'd is [protected]@gmail.com please provide me the bill of September month
I want the out going call details of my number [protected] and where the are used because my brother is to prove him
Rs 35 against vodafone silk pack activation charge is deducted today on 04/11/2016. This is activated without my reequest. Kindly retrun the amount into my account as soon as possible.In future this type pack should not be activated without my request.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information