[Resolved] Vodafone — Non-activation of mobile number

varunkapoor270

from Gurgaon, Haryana

Address:

New Delhi, Delhi

Sir, I got a call from vodafone on[protected] for coverting my prepaid number to postpaid. They gave me the sim next day & i gave them all the documents required for activation. Now my prepaid sim is stopped & postpaid sim is wrongly activated. They have entered some other name & address in my mob. No-[protected]. They are so careless & irresponsible. Therefore, my number is not activated. I am calling again n again to them but nothing has happened. I request you to take some strict action against them immediately so that my postpaid sim gets activated. Please help. Thanks Varun kapoor [protected]

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Jan 3, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

May 20, 2014

Vodafone India Customer Care's response Hello Varun Kapoor,

We request you to share the receipt you have received for the migration of your number to nodal.[protected]@vodafone.com
so that we may check and assist you on the same. Also, post sending the
mail kindly confirm with us the email id from which you have sent the
mail. Thanks for your time on call. The service registration number for
your reference is[protected].

Regards,
Vodafone