Address: | Bangalore, Karnataka |
I have a vodafone postpaid connection [protected]. In the monthly bill for the period Oct 2014, I am charged Rs.99/- under an item "download". When I called up the customer care, they said a file has been downloaded named hello1_tvalls****** for which Rs.99/- were charged. When I asked them what this file is, they had no idea. They said it could have been a chargeable item which I may have downloaded from a website. However, I did not download anything that was chargeable to my carrier. I have a 3G datapack of 1gb, and my data limit had not exhausted. I am sure they are over-charging me.
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