Vodafone — Post paid bill No [protected]

Address:

Mumbai City, Maharashtra

We are regular customer of vodafone post paid connection. We have wi -fi connection at our home. we never activated any Internet data plan for the same number.

Suddenly from Jan 15 bill vodafone charged us Internet charges for Rs. 10600/- for two months, stating reason that may be our wifi connection gets disconnected and we used Vodafone Internet for 2 months.

Now they send us legal notice also, we have already talk to their officers that we will pay only monthly nominal charges i.e. 450/- per month. Every time their officers says ok we will talk to our seniors and again they never call. Their customer care people call for payment regularly.

Pls help us on this matter.