Vodafone — Refund related

Address:

Anand, Gujarat

I recharged [protected] with an amount of 695 on 2nd of August. The amount got deducted from my account but recharge was not successful. After that I contacted your customer care which told me to contact your outlet. I visited outlet in Anand Gujarat twice with my bank statement and asked them to get that amount refunded to my bank account. So I completed all the necessary steps and even the executive present their told me that your amount Will get refunded to your account within 1 week. But to my surprise I couldn't find that amount in my bank till now.