Vodafone — Regarding reissue of my number

Address:

Haridwar, Uttarakhand

Dear sir / Mam My using my Vodafone post paid no.more than 2yrs..[protected]. This no was another person ID name & address. .on 23 Nov 2015 evening my no was out of service. .I called to customer care they told me that someone callEd that his mobile was missing plz stop services or this no..I said I didn't do this...& I asked them to chnge the process how I transfer this no. On my name & address. .they replied very nicely. .on 26 November .I visit local Vodafone store haridwar n tell their executive regarding transfer this no.on my address. .they activate my number that day..n submitted all my documents n paste my photos on forms. ...n told me we will chng it...our senior will verify it..2 days u can wait...after 2 days they didn't cal me I called them ..they told it's not possible. ..I told them plz I want to talk to your senior..they didn't do any verification regarding this ...they told me misleading statement's. ..28 November I again visit Vodafone store their senior told me not possible. ..I told them why that day u told me we will do it...finally the senior has denied..(local Vodafone executive give me dual statement's. ..they issued me a Vodafone sim kit) .. .after few minutes my number stop working. ..I called customer care he told me ur number closed permanently. ..I asked him for solution he advised me to mail at Vodafone regarding re issue this number on my name because it is closed now.. .I said OK..I was very disappointing coz my number has been out of service without information . ..today I called to customer care he told me that this number is activated as per paid. ..I already mailed to Vodafone to re issue this number soon ...on my name..it is very important to me. .plz help me coz m using this number in bank & another important transaction. ..plz told Vodafone not to issue this number to another person. ..plz plz m very worried. ...plz plz help me soon...