Vodafone Store — Pathetic customer service and highly irresponsible customer care executives | |||
I wanted to convert two of my post paid Vodafone numbers to prepaid and both numbers got barred. Neither the post paid nor the prepaid sim cards are working. This all has happened because of very rude, arrogant, and irresponsible customer care staff at Vodafone store, Nirala Bazar, Aurangabad, Maharashtra, India. Since I am at Australia and cannot personally visit the store, staff at the store made fool of my innocent mother and made her to visit the store more than 4 times just for silly conversion of post paid to prepaid. Forget the sympathy towards clients, the staff was damn rude to my parents. I plan to escalate this issue to highest possible level. Many more goof-ups were made by your unskilled employees which I am in no mood to go in detail about. I can share my numbers and details with the concerned representative of Vodafone, if they approach me. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
I have done as suggested by you and expecting some immediate and strict actions against the rude, ignorant and highly irresponsible staff at vodafone store, Aurangabad. I am currently at Australia, so I have updated my fathers number at your portal as my parents are being harassed over this case. Please keep me updated about the procedings in this case over email
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone India