[Resolved] Vodafone — There is no network in chennai pallikaranai narayanapuram location | |||
Hi Network issue. The request number [protected] raised on 28/02/2014.raised Mr.Srikanth Kamatham. This issue was not resolved.I am using my CUG. I asked the customer care no one responding. I have everything in recorded in my mobile spoke with customer care. I also send email and call to nodal officer Mr.Madhan. Email ID. nodal.[protected]@vodafone.com. But I paid every month my bill. Please help me to resolve this issue. Regards Gokulnath [protected] Was this information helpful? | |||
Dec 30, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Mar 25, 2014 Vodafone India Customer Care's response Hello Gokulnath, We've registered your coverage concern with Service Request number:[protected] and the same will be addressed by 31-Mar-14. Thanks for talking to us. Regards, Vodafone | |||
 2 Comments | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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I am using this mobile number for oncall support in a leading bank.
I am staying chennai city (Pallikaranai) That's very funny reply got from vodafone "However, your place of residence falls in an area, which we cannot cover in the immediate future." . Team please take necessary action. If i want to go consumer court also I am ready.. because no one treating/looking this complaint.
Thanks
Dear Sir/Madam,
We have received your email dated 23/03/14 regarding the concern related to connectivity for the mobile number [protected].
Keeping customer requirements in mind, we have planned systematically to ensure that our network is among the best in the country.
However, your place of residence falls in an area, which we cannot cover in the immediate future.
We value your feedback on the various aspects of our service. This will greatly help us to improve and deliver as per your expectations.
We regret the inconvenience caused to you in this regard and thank you for your patient understanding.
Kindly note the docket number [protected] for further reference
In case you need further assistance, please do call or email us. We ll do our best to help you.
Happy to help,
Harsha Murthy
Appellate Authority
Contact numbers
Vodafone Care : 111 or CHN @ +91- [protected], RTN @ +91 - [protected]
For complaints/requests : 198 (toll free)
Appellate Number : For Chennai contact +91- [protected]
: For Rest of Tamilnadu incl., Puducherry, Contact : +91-[protected]
(Available between 9:30 a.m. to 6 p.m. Monday to Friday)
Fax number : +91- [protected]
E-mail :appellate.[protected]@vodafone.com
Website : www.vodafone.in