[Resolved] Vodafone — Unwanted deduction of account balance invodafone mobile | |
Recently Vodafone has dedudcted Rs 30 from my vodafone account balance for downloading MOBILART_VALUEPACK-30. But I have never downloaded such value pack from from their site or any other site. I strongly protest against such forceful deduction of money from mobile account by the company. I demand that vodafone must refund the dedudcted money in my account balance. Please STOP such illegal deducton of balance without consent of consumer. My vodafone no [protected]. I want to get back the balance. Was this information helpful? | |
Dec 4, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support May 30, 2014 Vodafone India Customer Care's response Hello Sir/Madam, We understand that one of our representatives has spoken to you regarding your balance deduction concern and the same has been addressed. Please let us know if you need further assistance. Regards, Vodafone | |
 3 Comments | |
Comments
My number is [protected]. Last month bill (June 22, 2014) had a charge of Rs.144 for downloading hello1tvallsouth (Rs.30), animationdownload (Rs.15) and dealsmydala99 (Rs.99). This month bill (July 21, 2014) has a charge of Rs.30 for mobilartvaluepack. I never downloaded these craps. This is unauthorized fraudulent deduction. I have been using Vodafone for the last 9 years. This is the first time I have seen such a poor service from Vodafone. Need REFUND
Recently Vodafone has dedudcted Rs 30 three times that measn 90/- from my vodafone account balance for downloading MOBILART_VALUEPACK-30. But I have never downloaded such value pack from from their site or any other site. I strongly protest against such forceful deduction of money from mobile account by the company. I demand that vodafone must refund the dedudcted money in my account balance. Please STOP such illegal deducton of balance without consent of consumer. My vodafone no [protected]. I want to get back the balance.
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am getting very much irritated with vodafone service.
Am not downloaded anything from Vodafone internet. but last month bill it's showing downloaded some pack called "hello1_tvalsouth_". Am not a kid to do unknown downloads.
I paid last month bill for that extra amount 30.
Even this month also i received the same download pack "hello1_tvalsouth_" and added another one pack "mobilart_valuepack". Vodafone is cheating to take money from customers.
Refund the amount of 60 plus. last month 30 then only i will use vodafone. or else am not going to pay money