[Resolved]  Vodafone — "upc cannot be generated as there are subsisting contractual obligations with your service provider"

Address:9, rahe murataza road, civil lines, rampur, uttar pradesh, 244901

Since Vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with idea helpdesk they asked me to visit Vodafone showroom. Showroom people saying that i have plan with discount so they discontinued that plan too but still not able to generate upc code. I am still getting same issue.

Vodafone service desk is unable to provide any solution and there network service is worst after there coloration with idea.

Please help me to get out of Vodafone network.
+1 photos
Was this information helpful?
No (119)
Yes (285)
Aug 10, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2020
Vodafone India Customer Care's response
Dear Customer,

As per our records, on 06-Jun-2020 11:51:20 PM your number is ported out. You can write us on email id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal
Complaint comments 

Comments

I am not getting UPC on messaging PORT to 1909.
I m getting message as "UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."
I am not getting UPC on messaging PORT to 1900.
I m getting message as "UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."
I m also facing the same issue with Vodafone, while requesting for PORT I m getting message that due to contractual obligations we cannot port your number. My bills everything I paid in advance but they never look into the complaint.

Telecom department should take action against them for putting customers into contractual agreements without informing them.
UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
UPC इन कारणों से उत्पन्न नहीं हो सकता: (1) आपके सेवा प्रदाता के साथ संविदात्मक दायित्व विद्यमान हैं। अधिक सहायता के लिए कृपया अपने सेवा प्रदाता से संपर्क करें।

Chandreshakher Thakur's reply, Jun 8, 2022
Please help
UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
Please solve my issue...

Since Vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with idea helpdesk they asked me to visit Vodafone showroom. Showroom people saying that i have plan with discount so they discontinued that plan too but still not able to generate upc code. I am still getting same issue.

Vodafone service desk is unable to provide any solution and there network service is worst after there coloration with idea.
I am having the same issue with Vodafone Idea it is ridiculous how they get away with this kind of blatant harassment…

My Vodafone Idea no is [protected]
I send port[protected] to 1900
I received following message.

I want to port my vi to jio.

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
Harassment from Vodafone Idea.
They can't provide proper Solution
UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

UPC cannot be generated for the reasons: (1)The period of last activation of mobile number is less than 90 days. Please contact your service provider for further assistance.

I am trying to port my number form vodafone to Jio, I have been trying to port from last two months, they are keep sending the same msg "(1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance" this is harsmnet to the customer, I can be contacted wasim.[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information