Vodafone sales executive called me to vodafone when i was with different service provider. They offered me 18 gb data per month which i'm still not getting. After several complaints and arguments, i settled down for 3 to 5 gb data per month. Now vodafone has started activating some or the other vas on my number without my concern. I informed them that i use this number for my business purpose and asked them not to activate any services without my concern. I complained end number of times but of no use. Finally when i asked to complain to higher authority, the executive assured me that he will blacklist all those services and this will never happen again. Still it kept happening. So being very irate, i asked for superior authority, but the executive didn't bother to transfer the call. Finally somehow, some so called floor supervisor assured me the same thing that he will blacklist all those services and this will never happen again. Within few hours, same services are getting activated.
Seems they hardly want to resolve customer complaints and just make addition to customer bill. Soon i'll be porting out of this service provider and will never recommend it to anyone. I'll port all vodafone numbers in my family.
Goodbye vodafone, never see you again. Worst service.
My number [protected]
Complaint number given by vodafone is[protected], but not sure if it is correct as not sure if they actually lodged a complain. Was this information helpful? |