Vodafone — VI after porting to other SIm,Received High Bill

Address:

kharghar Navi Mumbai

I was an VI Postpaidcustomer since last 2 years, Billinf from VI was not constant, so i have to waste my time on VI billing queries,
In februry Bill Vi send me Bill of Rs -2049 (My Family plan was Rs 649 / month).
After discussed with VI customer care found that Amazon Prime was subscribed without inform to me.. ( My Amazon Prime was deactivated by me before plan expired).
On request VI waived my Rs 1270/- extra charges & they request to me me RS 884/ .
I paid the amount and then put a request to port into VI. But no solution they have given..I seperated my Family Plan and Send a porting & Port to JIO Sim.

Now the current bill of RS 2091/- after porting then given with previous bill and extra bill after porting.
So i need the solution and reduce charged.extra bill.
So I ported my