Vodafone — Vodafone not helping in using their data service on my mobile

Address:

Faridabad, Haryana, 121006

Hi there!

I am a user of your vodafone Mobile No.[protected]... about 3-4 days before, I got 297 data recharged online but it is not working on y mobile...

when contacted on 199 customer care, everytime the call was dropped after keeping me on hold for invariably long duration.. again contacted on 199 to get internet settings through sms, but no sms received. again contacted on 199, no response...

I got an sms whether i got internet setting sms from vodafone, i replied NO...but no corrective action has been taken by your side.

I even tried your[protected] from another mobile to get the internet setting guidance, but again call was transferred to internet setting department and kept on hold for about 6 minute and then dropped from your side. that is pathetic.

In view of the above, I am not able to use internet on my data recharge...

Please take immediate corrective action or make 297 ruppees calling rechatge instread of data recharge.

waiting for earliest resolution

Krishan Kumar Aggarwal
[protected]