Vodafone — Vodafone Rs 128 deductions, to extend SMS validity by 28 days (prepaid SIM)

It seems VODAFONE-staff are instructed to target its subscribers randomly, so that everyone does not become victim, yet they en-cash wrongfully.

There is no such rule declared publicly in visible places like vodafone website, at least I do not see. So Government may think vodafone is not doing anything wrong.

One example is: There was already the excess (Rs 128) deduction on 09-Sept from my prepaid balance (to extend "outgoing SMS" FEATURE for the next 28 days). Few hours later, I received another SMS stating the my prepaid validity will expire of 09 Sept, and vodafone will "adjust" Rs 128 to extend... Please note that this message is coming few hours after the deduction of the said amount.

Had there been a uniform rule, such repeat demand would not have occured. It seems that at least two Vodafone staff were asked to target me; one already deducted, the another did not know so taking these additional steps.

Next I received more messages, like "Alert! Outgoing Calls, Data SMS on Vi ... (number) are STOPPED." etc etc.

Another one can be considered as a threat, "Incoming SMS" ON Vi... (NUMBER) stop on 16/09/21. You will NOT get OTPs for Banking, Adhar, etc. Recharge NOW with Vi pack."
-- Means give more money to Vi for nothing.

Alas!

Until now I did not receive compensation-refund for the wrongdoing by the Vi. Looking into the statistics and complaints from other people, I am not sure whether it is wise to expect such a gesture from Vi or not.