Vogo — Covid Scooters

Before the onset of Covid Vogo, even though a little inconvenient, was a reliable service when I gave my scooter for service. There was a Vogo station nearby the service center and a few minutes of walking would ensure the rest of the day was smooth. The scooters were in good condition and I felt they have Honda service all their activas.
With life coming back to normal, the condition of the Vogo scooter is worse than the lepers. You look at the scooter and you know there is going to be trouble. But the first few in this category serviced me well so I was ok. The last 2 which is in this past month made me suffer financially without any proper solution. I realised they have thugs as mechanics because they did not care for the condition of the scooter. They only cared if its starts and leaves the Vogo station.
The first one booking ID Z4L971R had a flat tire but the people available at the Vogo station said the air was less and so they filled the air. A few hours into the ride I realized the air was less but it did not look like it. The next day when I tried to take the scooter is when I realized it was flat. Took it to the nearest puncture shop, I was advised that the tyres have worn out and fixed 3 punctures for Rs 200. I tried to exchange the scooter but there wasn’t any nearby so I waited almost 2 days before I finally decided to go to another Vogo station nearby. I was able to push the scooter to the tyre shop to have the air filled and went and exchanged the scooter. I had put Rs 300 of petrol which was about 2.8 litres. I might not have travelled more than 15 kms which would ideally be half a litre but the fuel refund was rejected because there was only the minimum fuel in the scooter. I was at a loss there.
The second one Booking ID YLRLMJ I took died after driving probably 30 kms. Again with a fuel of 2.7 litres. I was advised on the exchange but the nearest one was about 20kms from me. That would be additional 300 – 500 rs by Auto. I tried to reason with the Customer care representative by asking to arrange the bike to my location or refund my Auto money but all were denied. When asked to cancel and refund the amount I was told that an early end fee would be charged which is absolutely ridiculous. As per his advise I waited another day but no scooters nearby. I finally decided to end the ride. Out the 1039 rs charged for a 4 day ride with Rs 300 as deposit, I got back Rs 539. Again for 1.8 litre petrol I was not refunded and was rejected.