Vogo Complaints & Reviews

My friend login my vogo account in his phone to take a ride he was tried to unlock the bike which was not happend due to glitch so he came back home after some time bike was showing unlocked after that I got a call from vogo he said to pay to continue ride which was not taken from my friend, so I login vogo app in my phone there it shows the ride was stopped and make the due payment for the ride which was not taken by my friend...

I rented vogo for 30 days in hyderabad and they charged around 5200 and after couple of weeks I started to face technical problem that bike turns off while driving and I have to keep mobile in my hand to unlock bike. When I opened the customer care section in app it was very irritating they had no clue what I was telling them for 3 days they gave me nonsense excuses and no bike was available for 3 days and then I got bike near Secunderabad...

Bike is not functioning properly while requesting no proper service due to this i last of my client . i loss 2lacs of business due to not reached on time.
and early bike is submitted . No refunded 10 hours of rental.
Kindly take action against Vogo, help me to get the componsation.

Thanks and Regards
Sandeep.N
[protected]...

I returned my scooty on 2nd march but till now she didn't accepted my return request and now when I called her she is saying I cannot close the ride now, it can be closed tomorrow morning.

This is the owner number([protected])

this is the scooty number:(TS-08-UH-5861)...

To whomsoever it may concern.
Your vogo bikes have a glitch where we can open the front box and by disconnecting few wires we can ride the vogo bikes without paying. This is a major security issue. It will cause loss to your own company. Fix the issue. Improve the security of the wires and modify the software of the bikes. Please take it seriously as I have seen few 'kids' doing that....

The police stopped us and asked us to pay previous challans on the bike or else they told they will seize the bike there is no customer care option in the vogo to contact them and there is written that pay the fines and claim a refund after ending the ride and after ending the ride I tried to upload the payment screenshots and all but there is no option in vogo it is showing only camera option while it’s totally online how can we get a...

VOGO is running a scam in Bengaluru where they provide ill-maintained scooters for rental which work only 3-4 kms before they completely break down. They fill the scooters with minimal petrol only to reach the fuel pumps and hence the first thing to is fill fuel in it. But once the fuel is filled, the scooter develops problems (complete battery failure, happened thrice) or tyre puncture (happened twice). On running into any such issue, the...

I had to take a VOGO keep as my bike met with an accident. Unfortunately the VOGO bikes I have been receiving are little no matained once and the two time I took the bike I had to face with 3 problems (Tyre puncture, 2 times complete breakdown). Above all these their customer support is non exitisting. They really should provide better maintained bike for the premium they are charging.
The only reason I went with VOGO was the reason...

WE book Vogo bike 3W7MLVN date 12 Aug 2022, ITS COMPLETELY no working bikes, Break is loose, and moving in left direction only, we asked them for exchange a bike but they dont have new bike and almost all bike is look like a same bad in condition.
We hire for 3 days ( 313 per day ) for 3 days we pay total 939 plus 300 Security money .
After paying that services they provide me that low grade bike, so at the same time we finish...

I had taken a 10 days subscription of Vogo. Last night I came back home and parked my scooty outside home. Today morning it was missing. I searched throughout my area, but could not find it. I contacted customer care, and found out last location of my scooty was in their pickup zone only. They did not have any answer of why my scooty was picked up without my knowledge. I had to go to their pick up zone and recover my scooty back. I am horrified...

Before the onset of Covid Vogo, even though a little inconvenient, was a reliable service when I gave my scooter for service. There was a Vogo station nearby the service center and a few minutes of walking would ensure the rest of the day was smooth. The scooters were in good condition and I felt they have Honda service all their activas.
With life coming back to normal, the condition of the Vogo scooter is worse than the lepers. You...

Dear Team,

I had faced too many issue with vogo today i booked a 14 pack from vogo on[protected] and brought bike to home on same day at 04:30 PM but it has breaks issue. i registered complaint on this issue vogo team said to go for exchange i don't see any vehicles available to exchange on same day.
next day i started to office in the middle fuel was over and i towed it to nearest petrol bunk a 1 KM and filled 3.12...

I took a vechile and after 10 mts it stoped and i have asking for vechile exchage and they assigned location 20 km away from place after 3 days.
And i went their their vechile is not working

I have to come back without vechile.
And they didnt refund the amount and deducted the amount which the service has not served...

I don’t know why you people simply block account. Without any reason my account got blocked temporarly, can you people please explain me this. I made many rides and i use regularly without any problem, then what’s the reason behind blocking my account. This is what the respect we get from you people.
Loosing your customers like this is not atall a solution, explain ous what just happend nor blocking the accounts....

I am a regular customer i dont have any other option so i used it.

Today i saw my Scooter tyre is punctured within a night.

Yesterday i took scooter within a night it is punctured.

How it is possible i lost my valuable money.

They are taking money n they r unnecessarily charging penalty to me that i damaged their scooter totally Fraud Company...

Issue:

On 30-OCT-2021, I had taken Vogo scooter for a 2-day rental. The assigned scooter was not from the Vogo station but it was parked near a Tea shop. When I tried to start, the scooter was NOT unlocking nor it was starting. (Please Note: The tea shop person mentioned 'This scooter is parked here for 4-5 days and few people tried & had the same issue).

I was not able to end ride to take another vehicle and...

VOGO is running a scam in Bengaluru where they provide ill-maintained scooters for rental which work only 3-4 kms before they completely break down. They fill the scooters with minimal petrol only to reach the fuel pumps and hence the first thing to is fill fuel in it. But once the fuel is filled, the scooter develops problems (complete battery failure, happened thrice) or tyre puncture (happened twice). On running into any such issue, the...

I was given a third grade vehicle. each and every part was used to make sound but because I was in need, I carried it on needy days. Rest of time, bike was always parked. They can check the history.
Vehicle issues - No self start, seat does not open, seat does not close also. Vehicle makes that much sound, sometimes I think it will lead to an accident.

Lateron, I tried connecting your representative a couple of times...

I booked a Vogo scooter for a month. In the last 6 days, I drove the bike for 30 kilometers. You can check the reading. Today when I took out the scooty, the wheel was wobbling. I took it to two mechanics thinking it was a puncture. Both refused stating the Tyre was beyond repair and advised me to return the bike.

In the same condition I took the bike to drop point. I spoke to customer service and they said no exchange was...

I used the bike for almost a month and spent close to 5000 and had a pathetic experience in the last booking where I had booked for 5 days and the bike went missing in the evening and had raised a complaint with VOGO folks who promised that they will put their best team and find a solution! Which they did not do it even after 24 hours!! Meanwhile I was trying my luck to retrieve the bike with the help of my network and I finally retrieved...

Hi,
I have taken a 2 month rental for our restaurant. Booking ID - J8ZY17L

On day one, the below issues occured :
- bike 1, seat didn't open. Unable to refuel.
- bike 2, battery dies. Doesn't start anymore
- bike 3, none of the buttons work - neither seat nor on/off nor lock
- bike 4, rear tyre was flat. At petrol bunk I repaired at my own cost. But leak was from rims
Day 2- exchanged...

I had registered with vogo keep monthly rental plan and got a scooter. That scooter's condition was so bad that i had to do the swap with other scooter.
I initiated the swap function in electronic city ph-1 vogo zone and swapped it instantly. But there was my helmet inside it which was now locked inside the seat of the previous scooter. I asked the customer care representative right away about this problem and they raised a ticket...

My name is Shrikant, Hubballi, Gokul road 580030,
First time I used vogo scooty a rental bike, after using paid through Google pay since the vogo application had option of Google pay, after paying, again it's showing for pay,
talked with vogo customer care also they telling they have not received money though I have produced all relevant documents regard payment,
If I pay second time also what is the guarantee that...

Vogo is a scooter rental service. They charge on a hourly basis. They blocked my account saying you have exceeded the km limit and are saying they can't do anything from their side and say that it can't be unlocked for now. If so i have exceeded the km limit then they should charge for that and not just block my account.

It's a cheap trick they play by not showing it in app and later doing like this. I've called so many times...