| Address: | #483, 17th cross, 27th main road, Sector 2, HSR layout, Bangalore - 560102 | | Website: | vogo.in |
VOGO is running a scam in Bengaluru where they provide ill-maintained scooters for rental which work only 3-4 kms before they completely break down. They fill the scooters with minimal petrol only to reach the fuel pumps and hence the first thing to is fill fuel in it. But once the fuel is filled, the scooter develops problems (complete battery failure, happened thrice) or tyre puncture (happened twice). On running into any such issue, the only solution is to exchange scooter at the nearest VOGO station (we have to pay ourselves to get to the station) or end ride then and there, but you wouldn't receive anything other than the security deposit (Rs.300 for all bookings) irrespective of how much you paid for the booking (I took the scooter for a week, which amounted to almost Rs 1700 including deposit, but I would only receive Rs.300 even though I had no part in the scooter breakdown). But since I have already filled fuel in the scooter before it broke down, I can raise a fuel exchange refund, but it has been getting rejected all the time, citing the amount raised is higher than what they found. I faced this issue during multiple exchanges (I had to exchange scooter five times due to dead battery or puncture nowhere near a puncture shop). On Aug 14th, I rented a scooter which ran from yard to a Shell fuel station with minimal fuel, I filled with Rs. 200, pushed the scooter to fill air and after that attempted to start it. The battery was completely dead. I then raised exchange request and raised fuel exchange post that, I even clicked an image of the fuel meter which showed the tank half filled. Now, they have rejected claiming there was only Rs. 89 worth of fuel in it. This is not the first time, previous week, the rejected claim saying there was only Rs.20 worth of fuel whereas I had filled 300rs worth of fuel then. VOGO IS RUNNING A SCAM Was this information helpful? | 
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