Volkswagen India — Complaint against the Sales and service of my new car

Address:Susee motors (India) pvt Ltd, No 141/A, MP Sarathy nagar, New Bye Pass road, vellore 632012

Sales and service of my new
I m Chitra Ravi residing at No 129, NGO Nager Tirupattur, Tamil Nadu pin code 635601 do herby as follows:
1. I states that the purchased a Volkswagen polo GT TSI car in your Authorise dealer called Susee motors Vellore at the payment of RS.959000/-with tax of Rs. 214432/- on 19.07.2021. Bearing the registration no. TN 83 MA 3423.
2.I further states that, buying the New Volkswagen polo GT car, from the Beginning there is so much of problem a raised in the said vehicle. After buying the car sent the car for service more than 9 times for major and minor issues i.e 4 doors are itching noisy and windshield glass water drops are leaking inside car. but how can a new car door will make a noise? That was too strange. Then the next time the Windshield glass of the car was leaked during the Rainy time . I paid a sum of Rs. 6366/- for the glass and changed the Windshield glass even though it was changed there is no much satisfaction in your world class service. The other thing is how does a new car will give so much of problems and repairs? Therefore, I raises doubt that it was a new car it was alternative one. Now the car makes a sound in dashboard.
This This complaint may treated as very urgent
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Volkswagen India customer support has been notified about the posted complaint.
Oct 01, 2021
Updated by Chitra ravi
Again I sent my car to service there is no improvement. See my car windshield glass

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