Volkswagen India — injector problem

Vehicle registration number gj-01-kn-1238. This is the second time i am facing this problem, and it's annoying. The first time i had a failed injector was in ahmedabad, we were towed by flatbed to the ahmedabad vw service center. They said the reason for the failed injector was adultrated fuel, and the same was changed on warranty. I was with my mother and my brother on the road for nearly 4 hours until the flat bed truck arrived, and when you don’t know the language of another state it becomes a pain. From that time the problem of the car worsened. The second time i had a injector fail was in ahmedabad, me and my sister went for a shopping. And on the way i had the same issue, "vibration of the engine, dashboard engine inidcation and coil indication", immediately called up the ahmedabad showroom, who helped us get the car fixed in just a day, ie changing of the injector. The second time i had the injector problem was again in udaipur on 3rd feb 2018. Was going to attend my friends wedding with family. At around 3 in the afternoon i had this problem ie vibration on the engine and the dash board lights. I immediately stopped near a hotel. The place was ghodaghati. Called up my service center in udaipur vw. Who gave me the toll free number. When i asked them about the complaint, instead of giving me a solution he was talking about how many vw cars he own. Imagine it is the gm o[censored]daipur vw speaking like this. He had nothing to say other than adultrated fuel. He even said that they would charge me for getting an injector replaced though i have a extended warranty on my car till 2016. Mine is not the only car running with the same fuel from the same bunk. I also happened to refer vw cars to many of my friends, but not anymore. Anyhow i called up the toll free number provided. Spoke to a representative. Who was not even knowing what she was saying or doing. She gave me the same reason adultrated fuel. My car was assigned to a specialist named shaddab in vw udaipur. The fuel was not the problem, but the injector was. I have changed injector number 2 and 3 till date. Fuel is imported by government of india so tell me if there is problem in fuel i go through the indian govenment. Actually, there is no problem in fuel quality there is problem in your injector. I had spend about 70k on that but still the problem remaining. I have never got such worst service anywhere. I have driven many cars of different models, but never driven a car so bad. This car is not fit for the indian roads and u cannot complete your journey with this car. We have lost our confidence in volkswagen. As of now the vehicle is having ignition problems and still the engine is vibrating a lot. If my complaint is not being attended to, on top most priority, i will take my complaint to the consumer court and the indian automobile association till i get an answer.

Thanks in advance.

-jayram desai
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