[Resolved] Volkswagen India — Waiting for new car delivery

Sathish Ponnusamy

Address:

Namakkal, Tamilnadu

Team, We have been waiting for last 2 months for VW polo silver colour delivery. Till now there is no commitment to deliver the vehicle. Even though there are enough booking on those models, we have been kept on waiting and they are convincing for other colors, which we are not all interested. Hope you guys understand the customer requirement and proceed. really poor customer experience and no clarity on the delivery of vehicle..

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Aug 7, 2021

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2020

Volkswagen India Customer Care's response Dear Customer,
Greetings from Volkswagen Passenger Cars!
This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.
We request you to please share your vw showroom name. & contact details in order to enable us to address to your Query/Concern.
Assuring you our best services always.

Yours’ Sincerely,
Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)