[Resolved]  Volkswagen Karnal, India — Regarding repair of volkswagen car no. Hr-05ae-6699.

Address:132001
Website:Dont No

Respected Sir/Madam,
As per above cited subject it is hereby submitted to you that I have purchased the Volkswagen Car No. HR-05AE-6699 from Volkswagon Karnal in Januray, 2012. In November 2015 my car got accident and got damaged. My car is insured by M/s. Universal Sompo General Insurance Co. Ltd. for the year 2015-16. The above said insured company do not have cash less services in Volkswagon Karnal. Mr. Tejpal Singh, Service Manager on behalf of Volkswagon Karnal attended my car for above said accidental repair work. He give me the estimate of approximate Rs. 60000/- (Sixty thousand rupees only). The final bill for the repair was Rs. 59, 576.00 (Fifty nine thousand five hundred seventy six rupees only) as per invoice no. SIP1404516, Dated: 02/12/2015. Mr. Tejpal told me that I will got approximated Rs. 45000 to Rs. 50000 as a claim from the above said insurance company. I have paid Rs. 59576.00 to Volkswagon Karnal aginst their above cited invoice on dated 02/12/2015 through receipt no. 1689, Dated: 02/12/2015. But only Rs. 13673/- I have got from the insurance company.
Mr. Tejapl Singh on behalf of Volkswagen Karnal cheated me in above case. It is hereby requested you to hear my complaint and take necessary action against the company so that I could get my remaining insurance claim.

Thanks

Pls do needful

With Regards

Krishan Kumar
H.No. B-9, HTI Campus,
Uchani, Karnal
Mb. No. [protected]
Email- [protected]@rediffmail.com
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Aug 7, 2021
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Dear Sir/Ma’am,

Thank you for sharing feedback, we understand your query has been resolved.

We thank you for being our valuable customer. Assuring you our best services always.

Sincerely,

Volkswagen Customer Care

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