[Resolved]  Voltas Ac India — Voltas split AC not working after faulty service by Voltas technician

Address:Bulandshahr, Uttar Pradesh

My Voltas 1 ton Split AC was not working so i logged a complaint on 23-05-14. A 18-19 year old novice technician visited (he didn't even know how to check gas leakage) on 28-5-14 and refill gas for Rs.1800 and took additional Rs.500 service charge. From the very same day, the AC still didn't work and in addition, it keeps shutting off every 5 min (exactly 5 min).I again called the Bulandshahr service center and they assure me that the technician will visit next day. Since then, i am calling them 3 times a day and they say that someone will visit shortly but till now no one visits at my home. I called Voltas toll free number, they again forwarded my complaint to the same service center. and still there is no hearing for my compaint.Know i want complete rectification of my problem by a senior engineer. Complaint number: [protected] Product Location: Khurja (Distt Buladshahr, UP) AC Model: Voltas 1 Ton Split Problem: AC not cooling and shuts off after exactly 5 min. Money Loss: Rs.2300
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Varun,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@gmail.com and kindly mention your complaint number in your subject line.
Thank You for your cooperation.

Regards,
Voltas Customer Care

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