[Resolved]  Voltas — AC not cooling due to wrong installation done by Voltas installation team.

Address:Indore, Madhya Pradesh, 452005
Website:www.voltas.com

I purchased my Voltas 185JY 1.5 ton 5 star AC from Snapdeal. Then I requested Voltas customer care for installation of AC with Reference no. [protected]. But the installation done by the technician Mr. Moin was very bad and his behaviour was also very rude! My real concern is that the installation was very bad and it led to the leakage of the refrigerant and AC stopped cooling and working anonymously. Then I requested for a visit and a technician visited home after 7 days of request submission! No doubt Voltas is irresponsible company by disobeying it's duty! Ref no. of my new complaint is [protected]. The technician asked me to contact Customer Care for further assistance and there is no such proper reply from their side. Please help me sort out this issue! Thank you
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Aug 6, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
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Dear Customer( Utk147),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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