[Resolved]  Voltas — AC Repair

Address:Thiruvananthapuram, Kerala, 695583
Website:www.voltas.com

First of all anyone reading this message do not buy voltas acs. On august 11th i had a failure in my 5 star rated voltas ac used infrequently and less than two years old. I called voltas support and they came and took motor and pcb and said problem to be resolved in two days. Till today there is no response from anyone and i am only told pcb to reach from delhi. Almost one month ac lying idle. I called support several times. I also spoke to regional manager and they are completely useless. If you are from kerala region do not buy because parts have to come from delhi even though i am living in the capital of kerala there is no use. My job number is [protected].
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Oct 21, 2016
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Sep 04, 2016
Amit1yatra's response
hlo sir [protected]
Verified Support
Sep 10, 2016
Voltas Customer Care's response
Dear ifbpoweruser,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Sep 10, 2016
Voltas Customer Care's response
Dear Amit1yatra,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Sep 18, 2016
Updated by ifbpoweruser
WANTED TO GIVE EVERYONE AN UPDATE. I OPENED THE REPAIR JOB ON AUGUST 12TH. TODAY SEPTEMBER 18TH AND I HAVE NO RESPONSE. MY AC IS STILL DEAD AND NO ONE HAS CALLED ME OR UPDATED ME. I AM ADVISING OTHERS WHO ARE THINKING OF BUYING VOLTAS PLEASE DO NOT BUY THEIR PRODUCTS.
Verified Support
Sep 20, 2016
Voltas Customer Care's response
Dear ifbpoweruser,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Dec 23, 2016
Voltas Customer Care's response
Dear Customer(ifbpoweruser),

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Comments

Sir jab se refrijater liya hu kaam nahi kar raha hai
Voltas Customer Care's response, Dec 23, 2016
Verified Support
Dear Amit1yatra,

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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