[Resolved] Voltas — Cooling issue and no proper service | |
Hi, We brought new ac from amazon on nov - 2019. We raised compaint as room not getting cool with request no [protected] on 24th aug 2020. Service executive reached on 26th and checked it. Informed as it's gas leakage issue, we need to replace. As it's under warranty, it will take 5 days to get new part. We will be back. Closed the request by updating as resolved. But till date, no one came to fix it. Almost 10days, no proper response from that person. Customer support team given local manager mobile number. Local manager ask to call customer care and no proper answer. Again raised same complaint on 4th sep 2020 (Request no is [protected]). Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Sep 08, 2020 Voltas Customer Care's response Dear Ashok, Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone. Regards, Voltas Online Team | |
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