Voltas — Cooling issue and worst service and customer support

Hi,

We brought new ac from amazon on nov - 2019. We raised compaint as room not getting cool with request no [protected] on 24th aug 2020.

Service executive reached on 26th and checked it and informed as it's gas leakage issue, we need to replace. As it's under warranty, it will take 5 days to get new part. We will be back.

Almost 10days, no proper response from that person.

Customer support team given local manager mobile number. Local manager ask to call customer care and no proper way to talk.

Again raised same complaint on 4th sep 2020 (Request no is [protected]).