[Resolved] Voltas — Fedup taking ac of voltas

hareshgeeta

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

Hi, . I have taken an 1.5 Voltas a.c on 11th April, 2012. With in a few month the problem started.I have complained to the company about less cooling. After visiting an agent it came to know that there is leakage of gas and the problem with condenser. I have asked to give the replacement immediately but people assured that it would not happen again. Thereafter in 2013. again the same problem was occurred and we have to pay money i.e visiting charges refilling charges and stainer cappilary etc... which was ridiculous. The main things was we were told that part has been replaced but in fact it was not. And now here again the same issue happen and people are asking for 8k bugs for replacement of condenser. Can any one help to solve the things. We are not getting proper feedback from any co. My call log no for reference as below. 1) 13AU2301895 2) [protected]. Hope for best response and my issuse will be solved as earliest.

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Jul 05, 2014

Updated by hareshgeeta Hi Sir/ Madam,

With your help i again got a call from voltas. They have agreed to replace the copper coil. Previously they asked for
8k and now they are asking for 5k. Is voltas is trying to do business like this and doing bargaining with customer. Why should customer suffer and give hard earn money with none of customer faults.

I m really not satisfy with this resolution. kindly escalate this case further and help to resolve the issue at earliest.

Related Voltas reviews

View all 4394 Voltas Reviews

Comments

Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear Hareshgeeta

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@gmail.com and kindly mention your complaint number in your subject line.Thank You for your cooperation.

Regards,
Voltas Customer Care

hareshgeeta

from Mumbai, Maharashtra

Dear Sir/ Madam,

please to inform you that its my third mail for
the same issue. It has been not solved yet. They are not picking the cal
nor i m getting any written mail. I got a call from Aman enterprises 2
people spoke to me with different solution. Now Please confirm what next
step to be taken.I tried calling to same mobile number several
times but no one picks the cal. Would kindly help to resolve the issue
at earliest. If you check the complaint it has taken almost 2 week to
resolve the issue