[Resolved]  Voltas — ICE GETTING FORMATED INSIDE AC AND NO COOLING.

Address:

East Godavari, Andhra Pradesh

Regarding the above subject I contacted customer care through contact no.[protected]. Also they registered my complain vide complain no.[protected] and assures very confidently that it will be solved within 24 hours or may be less. But I received a phone call after 24 hours from a local dealer in Amalapuram M/s. Billa Coolers stating that We are looking after all complaints in this area for Voltas. Then the technician came in the evening and they don't know how to open the cover of the AC. Any how they opened and cheked gas position, and told Sir Gas is very low, we will come tomorrow and check where is the leakage and rectify. But after that no body attended for the service. and a message came from the customer care that your complaint has been resolved. Then immediately I contacted to the customer care . Then they replied we will reopen your complain. After that nobody came upto 15/05/05 where as I gave complain on 10/05/15. This type of service Voltas is providing. I purchased my Split AC on 02/10/2014 as per their warranty Compressor warranty is for 5 years and 2 free services.