Voltas — Installation of new ac

Address:	Kolkata, West Bengal, 700019
Website:	www.voltasac.com

1. Purchased new 1.5 ton window (183 cya) from graet eastern appliances pvt ltd, rajadanga, nabapally, kolkata on 2-5-16.
2. Delivered on 4-5-16.
3. I registered for installation at your customer service (Request no [protected] dated 4-5-16).
4. Sms received for installation on 7-5-16. (Ss refricon)
5. Sms received on 5-5-16 saying rqst no [protected] cancelled. Reason - job done by third party.
6. I am shocked. Please investigate who intimated for cancellation ?? Serious.

Doubts
1. Received call from voltas service agent (M no [protected]() demanding rs.750 + serv charges as against your company charge of rs.500. He refused to install.

2. I think your service ahent is giving wrong message to your customer care to harass your customers and extort money by creating pressure under the circumstances.

3. Unless you take action against these unscrupulous p4ersons, your customers like me will be unnecessarily harassed.