[Resolved]  Voltas — No repair under warranty. Asking for illegal charges

Address:

380001

I have purchased voltas ac 1.5t 185jy 5s from croma retail c. G road store on 16 may 2016. Invoice no. Slf02a[protected] including free stander installation and one year warranty
I was having a problem of water leakage and gas leakage for which i have made complain with voltas sr. No.[protected]and also with croma sr no. Bow090716fs00012

First voltas service center was not ready to accept that installation is done by voltas. And they were telling it is risk of life of person for dis mental it. Then they ask for charges for dis mentalinng (If i pay charges risk of life of technician will be gone) after reapitative complain to croma and voltas higher official they have dis mental it without charges

Now a guy from service center came to us and saying stand installed is incorrect, we have to put a new stand and asking for charges of 4000/-rs

Why should i pay again for stand if installation is not done correctly by voltas? I have already paid charges of stand at the time of installation to volats and it was just 750/-
If they have installed incorrectly what is my mistake? Why should i pay for the charges


I have made complain about a month ago, but no no repair is happening under warranty