Voltas — Not resolved yet

Address:

Thane, Maharashtra

Dear Sir/ Madam, We have send no of mail but till the things has not been resolved. Please find the details below: Hi, . I have taken an 1.5 Voltas a.c on 11th April, 2012. With in a few month the problem started.I have complained to the company about less cooling. After visiting an agent it came to know that there is leakage of gas and the problem with condenser. I have asked to give the replacement immediately but people assured that it would not happen again. Thereafter in 2013. again the same problem was occurred and we have to pay money i.e visiting charges refilling charges and stainer cappilary etc... which was ridiculous. The main things was we were told that part has been replaced but in fact it was not. And now here again the same issue happen and people are asking for 8k bugs for replacement of condenser. Can any one help to solve the things. We are not getting proper feedback from any co. My call log no for reference as below. 1) 13AU[protected] [protected]. Hope for best response and my issuse will be solved as earliest 2) Jul 05, 2014]Hi Sir/ Madam, With your help i again got a call from voltas. They have agreed to replace the copper coil. Previously they asked for8k and now they are asking for 5k. Is voltas is trying to do business like this and doing bargaining with customer. Why should customer suffer and give hard earn money with none of customer faults.I m really not satisfy with this resolution. kindly escalate this case further and help to resolve the issue at earliest 3) Jul 14, 2014 Dear Sir/ Madam, please to inform you that its my third mail forthe same issue. It has been not solved yet. They are not picking the calnor i m getting any written mail. I got a call from Aman enterprises 2people spoke to me with different solution. Now Please confirm what nextstep to be taken.I tried calling to same mobile number severaltimes but no one picks the cal. Would kindly help to resolve the issueat earliest. If you check the complaint it has taken almost 2 week toresolve the issue