[Resolved]  Voltas — Outdoor unit is too noisy

Address:700108

I have a split ac of voltas. Last one month my outdoor unit is too noisy. It is so noisy that i could not use my ac.I have complained to voltas customer care on 2nd sept 2016 .my complain id is [protected]. one technachian visited my house on 2nd sep and told me that the fan motor of outdoor unit is defective and he will replaced it within 4 to 5 days.Today is 13th sept still no service engineer visited my house.when i call to voltas customer care they always said that the engineer will visited as early as possible.Last 15 days i could not swich on my ac.Pathetic service given by voltas company.Pls also note that I have an amc with voltas regarding my ac.now i am thinking that if i have not an amc with voltas then they will replace the fan motor within 2 to 4 days.
Regards
Subhasish Kundu
Was this information helpful?
No (0)
Yes (0)
Oct 14, 2016
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2016
Voltas Customer Care's response
Dear subhak04,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

Ac not cooled at all. It is not working at all. Please.come and help us. Its very painful for us.
Voltas Customer Care's response, Sep 20, 2016
Verified Support
Dear Siddhanweeta Roy,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4396
    Pending
    134
    Resolved
    3042
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information