Voltas — Poor service in ac installation

Address:613001

I have purchased voltas 1 tonne a/c on 16/4/2016 from Mohan shopping Thanjavur. The dealer said it will be installed within two days from the date of purchase. But till date nobody is contacted me about the installation.Dealer replied that we informed to voltas service center and they have to do the installation.I contacted the service center number([protected]) and few times answered positively but didn't send a installer. Most of the times they never answered my calls. It leads to me very frustrating and I was loosing the faith in Tata group products.Because very worst in dealing customer grievances.
Was this information helpful?
No (0)
Yes (0)
Voltas customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer (rajsaran )

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dear rajsaran

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4384
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information