Voltas — Regarding VOLTAS Split AC 1.5 | |||
Dear Sir/Mam, I purchased VOLTAS SPLIT AC in March 2013. After installation within moth GAS was empty after complaining some one came and fill the same. Again after 3 to 4 months the cooling was down gradually. In March 2014 after 2nd service the cooling is too worsted just like local cooler. Please let me know why I spent 32000/- for AC why not I purchase cooler worth Rs 3000/- only. After the complaining to customer they said you have to pay visiting charge 400/- Rs and then find out the actual problem. Gentlemen why I pay any more Rs its just 1 year old AC and the fault by VOLTAS people only within the installation period. The guys who came for free service they just fulfill the formalities only. They don't bother for any fault. My recent complaint number is [protected]. So would request you kindly replace the entire set so that I enjoy with the services of AC other wise give me the refund I don't want any kind of foolish reason for the same. Regards Anil Kumar Jha [protected] Was this information helpful? | |||
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Voltas customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Today I received a call from Voltas person and he suddenly comes at
my homes address but as per customer care they informed me first that I
want to come. As we all know every person have schedule I was not
available so i told to executive first inform me and then come as per my
convenient time.Dear all am I fool or you people try to
make me fool within month from purchase of AC you fill the GAS, I
repeated this is the fault of installation and again I hope GAS is empty
So before any linger dispute come with proper solution.
Regards
Anil K Jha
[protected]
my homes address but as per customer care they informed me first that I
want to come. As we all know every person have schedule I was not
available so i told to executive first inform me and then come as per my
convenient time.Dear all am I fool or you people try to
make me fool within month from purchase of AC you fill the GAS, I
repeated this is the fault of installation and again I hope GAS is empty
So before any linger dispute come with proper solution.
Regards
Anil K Jha
[protected]
Dear Sir/Mam,
Today a person came from Voltas and again find out the problem of GAS. This is very ridiculous that the GAS is automatically pass from the pipe. I stated from day one that this is fault of installation and without change the pipe this problem comes again. The service agency ask me for payment of visiting charges and GAS filling charges.
This is serious concern that company force fully place me this kind of product and not providing hassle free solution.
So my kind request to please help me for resolving this issue.
Regards
Anil Kumar Jha
Today a person came from Voltas and again find out the problem of GAS. This is very ridiculous that the GAS is automatically pass from the pipe. I stated from day one that this is fault of installation and without change the pipe this problem comes again. The service agency ask me for payment of visiting charges and GAS filling charges.
This is serious concern that company force fully place me this kind of product and not providing hassle free solution.
So my kind request to please help me for resolving this issue.
Regards
Anil Kumar Jha
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@gmail.com and kindly mention your complaint number in your subject line.
Thank You for your cooperation.
Regards,
Voltas Customer Care