Voltas — Replacement or refund for the brand new defective voltas AC

Address:

Voltas House 'A', Dr. Babasaheb Ambedkar Road, Chinchpokli, Mumbai-400033, India.

Bought a 1.5 ton split inverter AC from Voltas on 24th August 2023.During installation, the technician from authorised serviced center found that the motor and pcb of the indoor unit is defective.I asked for a complete replacement of the product but even after 1 month, no one from voltas service center has helped me in this matter.An authorised person named Parth Patel from voltas service center, surat was given the task to solve this issue.This fellow didn, t solved my issue even after getting 1 month time and he doesnt even feels important to listen to his customer, s problem.Extremely disappointed to see such kind of pathetic service from voltas.I just want my defective product to get replaced or get refund from the company.